What to expect during a home lockout visit
When you call, we'll confirm your address and ask a few quick questions about your door and lock type so the technician arrives prepared. In most cases, standard residential deadbolts and knob locks can be opened without any damage using proper picking or bypass tools. If a lock is old, damaged, or was already failing before the lockout, we'll walk you through repair or replacement options on the spot rather than surprise you with it afterward.
Because a lockout is also a natural moment to think about who else might have a key, many homeowners choose to have the lock rekeyed during the same visit, particularly after buying a home, ending a relationship or roommate situation, or losing track of a spare.